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SERVICES |
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Product Support |
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Product
Support is an inseparable part of our software development
services which make our company stand out in a crowd.
We go far beyond traditional support, our experienced
support managers provide ICQ, MSN, email and forum support,
with a highly individual approach to every client.
All support services are provided on a FREE
basis (excluding software customization and product
upgrades which are subject to separate agreement).
Our
Product Support includes:
- Resource Center
Online support materials,
FAQs, documentation, tutorials, demos and other
resources
- Program Updates
Patches & fixes, beta
versions of new products, plug-ins
- Help with installation
All our products are
accompanied by absolutely free installation
guarantee
- Discussion Groups
Forums & Bug Tracking
system
- Online Support
Product feedback, chats, ICQ,
MSN, forum, email
- Premium services for customers and partners are
also available!
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